HVAC
AI receptionist for HVAC companies in Canada
Answer every call, book every job. Cedri is Canada's Bilingual AI Receptionist. It answers your HVAC company phone 24 hours a day, in English and French, and books AC / Furnace Repair, System Maintenance and Duct Cleaning into the calendar in your Cedri app while the caller is still on the line. When a caller describes an emergency, Cedri puts them through to the number you set, or takes an urgent message if you have not set one. You get a text after every call.
Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.
Already started? Return to your saved setup$18.99 CAD a month, 30 answered calls included.
See pricingAI receptionist for Quebec businesses
What Cedri does on a heating or cooling call
Cedri starts with the services it finds on your website or business listing, or with AC / Furnace Repair, System Maintenance and Duct Cleaning if it finds none, so it can take a real booking on the very first call. Add, rename or remove services in the app any time.
Answers in English and French
Callers are answered in the language they speak, on the same line, with no menu to press through.
Books the job, not a message
Cedri reads your live availability and locks in a real slot before the caller hangs up.
Passes the call to you
When a caller asks for a person, Cedri can put the call through to a number you choose.
Texts the caller, and you
The caller gets a confirmation text when the booking is made and a reminder the day before. They can reply 2 to cancel. You get a text with their number and a short summary after every call.
What Cedri asks a caller before booking
A booking is only worth having when it arrives with the details. Before it books, Cedri asks for the service address, whether it is the heating or the cooling, the make and age of the unit, and whether the house is cold right now. The answers are written on the booking you see in the app.
Heating or cooling, asked on every call
Cedri asks four things before it books, and the second is whether the call is about the heating or the cooling. That answer is on the booking before anyone on your team picks up the phone. It also asks whether the house is cold right now, so you can see a no-heat call on the booking. The make and age of the unit go down as the caller said them, so the technician knows what they are walking into.
Financing questions get a consultation
Whether financing exists on a project is yours to answer. The template offers to set up a consultation rather than guess at terms.
No heat goes to you, not into a slot
No heat in the house: Cedri skips the booking, takes the address, a callback number and what is happening, and puts the caller through to the number you set for transfers. If there is none, it takes an urgent message and you get the text when the call ends.
An answering service for HVAC companies that books the job
A traditional answering service takes a message, often billed by the minute. Cedri answers every heating or cooling call 24 hours a day, in English and French, and the job is in your calendar before the caller hangs up. You keep your number: forward every call to Cedri, or only the ones you miss.
AI receptionist or answering service? What fits a small business in Canada
Here’s what a heating or cooling call sounds like
A real call to the Cedri demo line with a scripted caller. What Cedri says is exactly what it answered. This call is in French.
Left and right arrows move 5 seconds. Space plays or pauses. Up and down arrows move through the list.
CedriTranscript
Cedri at a glance
Price: $18.99 CAD a month, or $189.99 a year. One plan, no contract. You pay when your line goes live.
Calls: 30 answered calls a month included. Calls under 10 seconds don’t count. Past 30, Cedri keeps answering, and extra calls come in packs on the web: 10 for $12.99, 25 for $29.99 or 50 for $49.99.
Languages: English and French on the same line. Apps for iPhone and Android.
On the phone: Cedri says it is an AI assistant and that the call may be recorded.
Your number: keep it. Forward it to your Cedri line.
How call forwarding worksTry it: call the demo line at (437) 475-4321.
What callers ask, and what Cedri says
Here is some of what Cedri says from the very first call, before you change anything. These answers send questions about your licence, your insurance and your warranties to you. Cedri says a price only when it finds one in your service list, your answers or your website, so check those prices in the app before you go live. Edit any answer in the app.
A caller asks: “Do you offer financing?”
Cedri answers: “Whether financing is available depends on the project. The team can go over any options with you when they quote the work. Want me to set up a consultation?”
A caller asks: “What brands do you service?”
Cedri answers: “Tell me the brand and model you have and I’ll pass it along so the team can confirm they work on it.”
A caller asks: “Do you handle emergencies?”
Cedri answers: “If you have no heat or no cooling, tell me and I’ll put you through to the team right away, or take your details so someone calls you back as soon as possible. After-hours availability is confirmed by the team.”
A caller asks: “How long does a typical repair take?”
Cedri answers: “It depends on the problem and on whether parts are needed. The technician will give you a realistic timeline once they’ve looked at the system.”
Cedri for other kinds of business
Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.
- Plumbing
- Electrical
- Auto Repair
- Dental
- Veterinary
- Beauty & Spa
- Real Estate
- Legal Services
- Accounting & Tax
- Fitness & Wellness
- Cleaning Services
- Roofing
- Landscaping
- Pest Control
- Painting
- Moving Services
- Photography
- Medical Clinic
- Restaurant
- Creative / Freelancer
- Consulting
- Tech & IT
- Mortgage Brokerage
- Phone & Computer Repair
- Paving & Asphalt
- Flooring
- Party Rentals
- Appliance Repair
- Print & Sign Shop
- Martial Arts
- Snow Removal
- General Contracting
Take Cedri with you.
Every call, transcript and booking. In your pocket.
Get the app on iPhone and Android
Never miss another heating or cooling call.
Setup takes about five minutes. Rather hear it first? Call the demo line below, in English or French.
One plan, $18.99 a month with 30 answered calls. See what’s included
Prefer to call? Demo line: (437) 475-4321