Auto Repair

AI receptionist for auto repair shops in Canada

Answer every call, book every job. Cedri is Canada's Bilingual AI Receptionist. It answers your auto shop phone 24 hours a day, in English and French, and books Oil Change, Brake Service and Diagnostic Check into the calendar in your Cedri app while the caller is still on the line. When a caller describes an emergency, Cedri puts them through to the number you set, or takes an urgent message if you have not set one. You get a text after every call.

Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.

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$18.99 CAD a month, 30 answered calls included.

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AI receptionist for Quebec businesses

What Cedri does on an auto repair call

Cedri starts with the services it finds on your website or business listing, or with Oil Change, Brake Service and Diagnostic Check if it finds none, so it can take a real booking on the very first call. Add, rename or remove services in the app any time.

Answers in English and French

Callers are answered in the language they speak, on the same line, with no menu to press through.

Books the job, not a message

Cedri reads your live availability and locks in a real slot before the caller hangs up.

Passes the call to you

When a caller asks for a person, Cedri can put the call through to a number you choose.

Texts the caller, and you

The caller gets a confirmation text when the booking is made and a reminder the day before. They can reply 2 to cancel. You get a text with their number and a short summary after every call.

What Cedri asks a caller before booking

A booking is only worth having when it arrives with the details. Before it books, Cedri asks for the make, model and year, what the car is doing, and whether it can still be driven. The answers are written on the booking you see in the app.

The vehicle before the appointment

A garage cannot plan anything useful without knowing what is coming in. Cedri asks for the make, model and year, what the car is doing, and whether it can still be driven, and all three are on the booking before your service advisor opens it. Whether you work on that vehicle stays your call: Cedri passes the details along instead of promising anyone you can take their car. A caller who would rather drop in is told what the schedule looks like instead of being turned away.

Warranty terms live on your estimate

Any warranty depends on the repair and the parts, so the template says your team confirms it on the estimate before work starts.

Symptoms in the caller’s words

Cedri writes down what the driver describes rather than naming a fault. Naming it is what the diagnostic check is for.

A car stranded on the road reaches you

When a caller is stranded on the road, Cedri takes the location, their number and what is happening, then transfers the call to your transfer number, even after closing. With no transfer number set, it takes an urgent message.

An answering service for auto repair shops that books the job

A traditional answering service takes a message, often billed by the minute. Cedri answers every auto repair call 24 hours a day, in English and French, and the job is in your calendar before the caller hangs up. You keep your number: forward every call to Cedri, or only the ones you miss.

Here’s what an auto repair call sounds like

A real call to the Cedri demo line with a scripted caller. What Cedri says is exactly what it answered.

Left and right arrows move 5 seconds. Space plays or pauses. Up and down arrows move through the list.

Cedri
Caller

Transcript

0:000:46
CedriHi, this is Cami at Cedar Garage. I'm an AI assistant, and this call may be recorded. How can I help you? Si vous préférez le français, dites-le-moi.
CallerHi, how much is a synthetic oil change on a 2019 RAV4, and could I come in Saturday morning?
CedriAn oil change is $60. And we recommend booking ahead to secure a spot. For a 2019 RAV four, I'll pass the details to the team to confirm. Would you like to book for Saturday morning?
CallerSaturday at nine works for me.
CedriGreat. I've noted Saturday at 9AM for your oil change. Could I have your name? Please?
CallerDan Levesque, 343 555 0121.
CedriThank you, Dan. I've noted your details for the oil change on Saturday at 9AM. Is there anything else you need?
Hear 6 more calls

Cedri at a glance

  • Price: $18.99 CAD a month, or $189.99 a year. One plan, no contract. You pay when your line goes live.

  • Calls: 30 answered calls a month included. Calls under 10 seconds don’t count. Past 30, Cedri keeps answering, and extra calls come in packs on the web: 10 for $12.99, 25 for $29.99 or 50 for $49.99.

  • Languages: English and French on the same line. Apps for iPhone and Android.

  • On the phone: Cedri says it is an AI assistant and that the call may be recorded.

  • Your number: keep it. Forward it to your Cedri line.

    How call forwarding works
  • Try it: call the demo line at (437) 475-4321.

What callers ask, and what Cedri says

Here is some of what Cedri says from the very first call, before you change anything. These answers send questions about your licence, your insurance and your warranties to you. Cedri says a price only when it finds one in your service list, your answers or your website, so check those prices in the app before you go live. Edit any answer in the app.

A caller asks: “Do I need an appointment?”

Cedri answers: “Booking ahead is the surest way to get a spot. If you’d rather drop in, tell me and I’ll check what the schedule looks like.”

A caller asks: “What vehicles do you service?”

Cedri answers: “Tell me the make, model and year and I’ll pass it along so the team can confirm they work on it.”

A caller asks: “Do you offer a warranty?”

Cedri answers: “Any warranty depends on the repair and on the parts used. The team confirms what applies on your estimate before any work starts.”

Cedri for other kinds of business

Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.

Take Cedri with you.

Every call, transcript and booking. In your pocket.

Get the app on iPhone and Android

Never miss another auto repair call.

Setup takes about five minutes. Rather hear it first? Call the demo line below, in English or French.

One plan, $18.99 a month with 30 answered calls. See what’s included

Prefer to call? Demo line: (437) 475-4321