Plumbing

AI receptionist for plumbers in Canada

Answer every call, book every job. Cedri is Canada's Bilingual AI Receptionist. It answers your plumbing company phone 24 hours a day, in English and French, and books General Repair and Drain Cleaning into the calendar in your Cedri app while the caller is still on the line. When a caller describes an emergency, Cedri puts them through to the number you set, or takes an urgent message if you have not set one. You get a text after every call.

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$18.99 CAD a month, 30 answered calls included.

See pricing

AI receptionist for Quebec businesses

What Cedri does on a plumbing call

Cedri starts with the services it finds on your website or business listing, or with General Repair and Drain Cleaning if it finds none, so it can take a real booking on the very first call. Add, rename or remove services in the app any time.

Answers in English and French

Callers are answered in the language they speak, on the same line, with no menu to press through.

Books the job, not a message

Cedri reads your live availability and locks in a real slot before the caller hangs up.

Passes the call to you

When a caller asks for a person, Cedri can put the call through to a number you choose.

Texts the caller, and you

The caller gets a confirmation text when the booking is made and a reminder the day before. They can reply 2 to cancel. You get a text with their number and a short summary after every call.

What Cedri asks a caller before booking

A booking is only worth having when it arrives with the details. Before it books, Cedri asks for the service address, what is wrong, and whether it is urgent or can wait. The answers are written on the booking you see in the app.

An emergency reaches you, not a voicemail box

A plumbing line runs on one question: is water still moving. Cedri asks for the service address, what is wrong, and whether it is urgent or can wait. When a caller describes water coming in, Cedri does not offer a slot next week: it puts them through to the number you set, or takes an urgent message if you have not set one. When the call ends you get a text with their number, and the call is in the app with the transcript. Prices Cedri reads back come from your service list, your answers or your website, so check them when you set up. The template promises no arrival time and leaves your team to confirm the area.

Licensing stays your answer

Asked whether you are licensed and insured, the template takes a number and has someone follow up. Cedri does not vouch for credentials it cannot see.

A booked visit, and your team on the fee

Estimate and service-call fees depend on the job, so the seeded answer offers the visit and leaves the number to your team.

An answering service for plumbers that books the job

A traditional answering service takes a message, often billed by the minute. Cedri answers every plumbing call 24 hours a day, in English and French, and the job is in your calendar before the caller hangs up. You keep your number: forward every call to Cedri, or only the ones you miss.

Here’s what a plumbing call sounds like

A real call to the Cedri demo line with a scripted caller. What Cedri says is exactly what it answered.

Left and right arrows move 5 seconds. Space plays or pauses. Up and down arrows move through the list.

Cedri
Caller

Transcript

0:000:46
CedriHi, this is Cami at Northside Plumbing. I'm an AI assistant, and this call may be recorded. How can I help you? Si vous préférez le français, dites-le-moi.
CallerHi, my water heater has a slow leak. Could someone come tomorrow morning around nine?
CedriSure, we can help with that. Could I have your name, please?
CallerIt's Mark Dalton, and my number is 613 555 0142.
CedriThank you, Mark. I'll check the schedule for tomorrow morning around nine for a general repair. Is there anything else you need?
Caller42 Maple Street in Ottawa.
CedriThank you for the address. Mark. I'll pass this information along to the team to confirm the appointment and ensure we serve your area. They'll get back to you shortly. Is there anything else you need?
Hear 6 more calls

Cedri at a glance

  • Price: $18.99 CAD a month, or $189.99 a year. One plan, no contract. You pay when your line goes live.

  • Calls: 30 answered calls a month included. Calls under 10 seconds don’t count. Past 30, Cedri keeps answering, and extra calls come in packs on the web: 10 for $12.99, 25 for $29.99 or 50 for $49.99.

  • Languages: English and French on the same line. Apps for iPhone and Android.

  • On the phone: Cedri says it is an AI assistant and that the call may be recorded.

  • Your number: keep it. Forward it to your Cedri line.

    How call forwarding works
  • Try it: call the demo line at (437) 475-4321.

What callers ask, and what Cedri says

Here is some of what Cedri says from the very first call, before you change anything. These answers send questions about your licence, your insurance and your warranties to you. Cedri says a price only when it finds one in your service list, your answers or your website, so check those prices in the app before you go live. Edit any answer in the app.

A caller asks: “Do you offer free estimates?”

Cedri answers: “Estimate and service-call fees depend on the job, and the team confirms them before any work starts. I can book a visit or have someone call you back with the details.”

A caller asks: “What areas do you serve?”

Cedri answers: “Coverage depends on your address. Give me the address and I’ll pass it along so the team can confirm they serve your area.”

A caller asks: “Do you handle emergencies?”

Cedri answers: “If it’s urgent, tell me and I’ll flag it as an emergency so the team gets back to you as fast as possible. After-hours availability and any emergency rates are confirmed by the team.”

A caller asks: “What are your rates?”

Cedri answers: “Rates depend on the type of work. Ask for a quote before anything starts and the team will confirm the price with you.”

A caller asks: “Are you licensed and insured?”

Cedri answers: “That’s a detail I’ll leave to the team to confirm directly. They can answer any questions about licensing and insurance before any work starts. I can take your number and have someone follow up.”

A caller asks: “How quickly can you come out?”

Cedri answers: “Availability changes day to day. Tell me what you need and I’ll check the earliest opening, or flag it as urgent so the team can call you back.”

Cedri for other kinds of business

Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.

Take Cedri with you.

Every call, transcript and booking. In your pocket.

Get the app on iPhone and Android

Never miss another plumbing call.

Setup takes about five minutes. Rather hear it first? Call the demo line below, in English or French.

One plan, $18.99 a month with 30 answered calls. See what’s included

Prefer to call? Demo line: (437) 475-4321